Terms of Service

Overview

This website is operated by VELUNA™. Throughout the site, the terms “we,” “us,” and “our” refer to VELUNA™.

VELUNA™ provides this website, including all information, tools, products, and services available through the site, subject to your acceptance of these Terms of Service and any related policies or notices.

By visiting our website and/or purchasing a product from us, you agree to be bound by these Terms of Service (“Terms”), including any additional terms and policies referenced herein.

These Terms apply to all users of the website, including browsers, customers, merchants, vendors, and contributors of content.

Please read these Terms carefully before using our website. If you do not agree with any part of these Terms, you should not access the website or use our services.

Any new features, products, or tools added to our store will also be subject to these Terms. We reserve the right to update, modify, or replace any portion of these Terms by posting the revised version on our website. Your continued use of the website following any changes constitutes your acceptance of the updated Terms.

Our online store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to offer our products and services.

Section 1 – Online Store Terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence, or that you have obtained the necessary consent for any minor dependents to use this website.

You may not use our products or services for any unlawful or unauthorized purpose, or violate any applicable laws or regulations.

You must not transmit viruses, malware, malicious software, or any destructive code through our website.

Any violation of these Terms may result in termination or restriction of your access to our services.

Section 2 – General Conditions

We reserve the right to refuse service to anyone for any lawful reason and at any time.

You understand that information other than payment information may be transferred across networks and may involve transmission over various systems. Payment information is encrypted during transmission using appropriate security measures.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our prior written permission.

Section 3 – Accuracy, Completeness & Timeliness

We make reasonable efforts to keep the information on our website accurate and up to date. However, we do not guarantee that all information is complete, accurate, or current at all times.

Information provided on this website is for general informational purposes and should not necessarily be relied upon as the sole basis for making decisions.

We reserve the right to correct errors or update information whenever necessary.

Section 4 – Modifications to Products, Services & Prices

Product prices, availability, descriptions, and other information may change without prior notice.

We reserve the right to modify, suspend, or discontinue any product or service at any time.

VELUNA™ shall not be liable to you or any third party for any modification, price change, suspension, or discontinuation of a product or service.

Section 5 – Products or Services

Certain products may be available exclusively online and may be available in limited quantities.

We make reasonable efforts to display product images and colors as accurately as possible. However, the appearance of colors may vary depending on your device, monitor, or screen settings.

We reserve the right to limit or refuse sales of products or services to any individual, geographic region, or jurisdiction where permitted by law.

We may discontinue products at any time.

For information regarding returns and refunds, please review our Refund and Return Policy.

Section 6 – Billing & Account Information

You agree to provide current, complete, and accurate purchase and account information for all orders placed through our store.

You agree to promptly update your information, including your email address, billing address, and payment information, so that we can complete transactions and contact you when necessary.

We reserve the right to refuse, limit, or cancel orders that appear fraudulent, unauthorized, suspicious, or otherwise violate our policies.

If we modify or cancel an order, we may attempt to notify you using the contact information provided at checkout.

Section 7 – Optional Third-Party Tools

We may provide access to third-party tools or services that we do not monitor, control, or manage.

These tools may be provided on an “as is” and “as available” basis without warranties, representations, or endorsements from VELUNA™.

Your use of optional third-party tools is at your own discretion and risk.

You should ensure that you understand and agree to the terms provided by the relevant third-party provider before using such tools.

Section 8 – Third-Party Links

Certain content, products, or services available through our website may include materials or links provided by third parties.

Third-party websites are independent from VELUNA™, and we are not responsible for their content, accuracy, policies, products, services, or practices.

Please review the applicable policies and terms of any third-party website before completing a transaction or providing personal information.

Section 9 – User Comments, Feedback & Submissions

If you submit comments, suggestions, ideas, reviews, feedback, or other materials to us, you agree that we may use, reproduce, edit, publish, distribute, or display that content as permitted by applicable law.

You agree that your submissions will not violate the rights of any third party or contain unlawful, abusive, defamatory, fraudulent, misleading, or harmful material.

We reserve the right, but not the obligation, to remove content that we determine violates these Terms or applicable laws.

Section 10 – Personal Information

Your submission of personal information through our store is governed by our Privacy Policy.

Please review our Privacy Policy to understand how personal information may be collected, used, stored, and processed.

Section 11 – Errors, Inaccuracies & Omissions

From time to time, our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping information, availability, or other content.

We reserve the right to correct errors, update information, or cancel orders affected by inaccurate information when permitted by law.

We may make such corrections or updates without prior notice.

Section 12 – Prohibited Uses

You are prohibited from using our website or its content:

• For any unlawful purpose

• To violate applicable laws or regulations

• To infringe or violate intellectual property rights

• To harass, abuse, insult, threaten, or discriminate against others

• To upload or transmit viruses, malware, or malicious code

• To collect or track personal information unlawfully

• To spam, phish, pharm, scrape, crawl, or otherwise misuse website content

• To interfere with the security or operation of the website

• To attempt to gain unauthorized access to our systems or accounts

We reserve the right to terminate or restrict your access to the website if you violate these prohibited uses.

Section 13 – Disclaimer of Warranties & Limitation of Liability

Our website, services, and products are provided on an “as is” and “as available” basis, except where otherwise required by applicable law.

We do not guarantee that our website or services will always be uninterrupted, secure, timely, or error-free.

To the fullest extent permitted by applicable law, VELUNA™ and its affiliates, representatives, employees, and service providers shall not be liable for indirect, incidental, special, punitive, or consequential damages arising from your use of the website, products, or services.

Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.

 Section 14 – Indemnification

You agree to indemnify, defend, and hold harmless VELUNA™, its affiliates, employees, representatives, contractors, service providers, and partners from claims, liabilities, damages, losses, and expenses arising from:

• Your violation of these Terms

• Your misuse of our website or services

• Your violation of applicable laws or third-party rights

• Content or information you submit through the website

Section 15 – Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision shall be enforced to the fullest extent permitted by law.

The remaining provisions will continue to remain in full force and effect.

Section 16 – Termination

These Terms remain effective unless terminated by either you or us.

You may stop using our website at any time.

We may suspend or terminate your access to our website or services if we reasonably believe that you have violated these Terms or applicable law.

Any provisions that by their nature should survive termination will remain in effect after termination.

Section 17 – Entire Agreement

These Terms, together with our other policies and notices published on the website, constitute the entire agreement between you and VELUNA™ regarding your use of the website and services.

They supersede prior or contemporaneous communications and agreements relating to the same subject matter.

Section 18 – Governing Law

These Terms shall be governed and interpreted in accordance with the applicable laws governing VELUNA™ and its transactions, without limiting any mandatory consumer protection rights that may apply to you under the laws of your jurisdiction.

Section 19 – Changes to Terms

We reserve the right to update, modify, or replace these Terms at any time.

Any changes will become effective when posted on this page unless otherwise stated.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms.

We encourage you to review this page periodically for updates.

Section 20 – Contact Information

If you have any questions regarding these Terms of Service, please contact us:

VELUNA™ Customer Support
📧 contact.tryveluna@gmail.com

Last Updated: August 2026